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Accessible tourism is not simply about having the right facilities. It is also about how clearly, respectfully and confidently those facilities are communicated.
Tips for reservation and reception staff in Hotels, Resorts, Retreats and Holiday ParksFor accommodation providers, the guest experience does not begin when someone walks through the front door. It begins the moment they book, ask a question, receive a confirmation email or arrive in the car park wondering whether the property will truly meet their needs.
Accessible tourism is no longer a niche consideration for the accommodation sector. It is fast becoming one of the clearest opportunities for operators who want to improve guest confidence, strengthen their reputation and open their doors to a growing market of travellers who need reliable accessibility information before they book.
Accessible Accommodation: The Key to Welcoming Multigenerational Travellers.Family holidays are changing.
It's always a delight to see an accommodation provider go above and beyond for our followers with accessibility needs, and BIG4 Apollo Bay Pisces Holiday Park is a perfect example.
BIG4 Albury Tourist Park- My amazing Stay in accessible comfort on the Melbourne to Sydney Route