Tourism Inclusion Training
Our Tourism Inclusion Training program is designed for tourism businesses and their teams who want to confidently welcome every guest and deliver a genuinely great experience. Choose the option that suits your operations best: in-person training, tailored to your brand and delivered onsite to build disability and accessibility confidence across your team, or our online training, a short, self-paced course featuring two essential modules that support inclusive service for both guests with disability and the LGBTIQ+ community.
Testimonials
Kerry facilitated an amazing session for myself and the wider team.
A valuable insight as to how we can be better prepared as hoteliers for guests who may have accessibly issues. I would highly recommend for anyone who is keen to understand how we can deliver exceptional service with understanding and empathy to all.
Anne Marie Lennon - General Manager (pre-opening) Crowne Plaza Carlton
I had the privilege of working with Kerry and Accessible Accommodation when she delivered inclusion training for our team. Kerry’s passion for creating accessible spaces really shone through, and her clear, honest communication kept everyone engaged.
What stood out most was how practical and hands-on the sessions were. Kerry gave us actionable insights and the chance to experience our spaces from the perspective of guests with diverse needs. That exercise was eye-opening and showed us how small changes can make a big difference.
These sessions were impactful and left us with a clear path forward. I’d highly recommend Kerry and Accessible Accommodation.
Kasey Findlay - Country Director of People & Culture, Oceania at Pan Pacific Hotels