Inclusion Training Program for Tourism Accommodation Operators

Inclusion Training Program

For Tourism Accommodation Operators

Inclusion Training Program

For Tourism Accommodation Operators

A short course designed for managers and their crew to confidently welcome guests with disabilities, eliminating worry about a poor guest experience.

 

The training provides practical steps, simple adaptions stories and scenarios from people with disabilities who love to travel.

Upon completion, you can confidently offer an inclusive guest experience. Equip your team members with the knowledge that best aligns with their roles.

THE TRAINING CAN BE DONE IN PERSON OR ONLINE.

 

THERE ARE TWO OPTIONS

Inclusion Training for Team Members

Tailored for team members who work in client-facing or client-support roles.

Team members will learn:

– About disability.

– How to make your space as accessible as it can be.

–  Simple steps to maintaining accessibility.

–  How to offer an inclusive welcome.

–  Inclusive language &protocol

The training takes 1.5-2 hours and can be completed over 6 months.  Certificate Provided on completion.

Inclusion Training for Decision Makers

Specifically designed for Decision Makers to help get the most out of what you have now and create plans to improve accessibility over time.

In this course you will learn:

–  Why making your accommodation accessible makes good business sense.

–  About the different types of disabilities

–  Simple practical steps that can be implemented in stages.

–  Opportunities that can be implemented immediately for little or no cost.

–  What to plan for.

–  Inclusive language and business processes.

The training takes 2-3 hours and can be completed over 6 months. Certificate Provided on completion.

 

 

Video Example - Snippets of The Training Program

The Inclusion Training Course was created by our Not For Profit Partners Spinal Cord Injuries Australia (SCIA) and Accessible Accommodation.

Course interviews were conducted, along with polls taken from many of Accessible Accommodation’s 30,000 followers and subscribers, as well as SCIA employees and members.

Real-world, practical situational examples from the people who benefit the most- your guests. 

Practical, cost-efficient amenities that make their stay a great one.

CLICK THE BELOW VIDEO FOR COURSE EXAMPLES

Testimonial

tourism inclusion training program

IN THE NEWS

Our Inclusion Training Program had been featured in many news sites including:

 

ABC NEWS “Calls for industry to do more to realise potential of $3.3 billion accessible tourism market”. 

Read the article HERE

 

ABC RADIO “Huge shift’ in accommodation for people with a disability but more progress needed”.

Read the article HERE

 

ACCOM NEWS “What’s the fastest growing & most untapped $3.3 billion travel market?”

Read the article HERE

 

TRAVEL DAILY “Lost opportunities”

Read the article HERE

 

9 HONEY “Ashlee’s battle against hotel nightmare affecting millions of Aussies”

Read the article HERE

 

HERALD SUN, GEELONG ADVERTISER, CAIRNS POST  “Tourism providers urged to up their game to tap into $3.3 billion market”

Read the article HERE, HERE,  HERE and HERE

 

 THE DAILY TELEGRAPH,  COURIER MAIL & THE ADVERTISER “Massive $3 billion business going largely untapped”.

Read The Article HERE , HERE AND HERE

 

ABC BALLARAT ” Calls for industry to do more to realise potential of $3.3 billion accessible tourism market”.

Read the article HERE

 

ABC RADIO NATIONAL : Huge shift’ in accommodation for people with a disability but more progress needed”

Listen to the story HERE

 

 

Testimonial

Contact SCIA to discuss

OR CALL SCIA ON 02 7202 0927

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