Kerry and Grant Williams are the people behind Accessible Accommodation. We have family members that frequently require accessible accommodation and also own a holiday rental. We’ve seen both sides of the importance of good information for people with disabilities, from the perspective of people needing accessible accommodation and for people owning and managing accommodation that may or may not be accessible.
Ten years ago, they built an Accessible holiday rental in beautiful Barwon Heads. They discovered just how different everyone’s needs are, that there simply isn’t a “one size fits all”. They have spent considerable time researching and talking to guests who require varying levels of accessibility. They understand the needs of people with disabilities and now share this knowledge with other property owners who wish to attract a booming category of travellers and people requiring STA (Short Term Accommodation).
Kerry is the Founder and driving force behind The Accessible Group. Inspired by her mother Barbie, who has MS. Kerry’s goal is to make it easier for people with disabilities to book suitable accommodation that can be assured suits their needs. She has built the organisation into what it is today. She has 30 years of experience in Sales and Marketing and is a specialist in Digital Marketing as well as Interior Design skills. Kerry believes Accessibility should be the norm, not the exception. Kerry also consults with The Tourism Accommodation Industry on seamless accessibility. Accessible accommodation can look beautiful, and does not need to look clinical.
Ashlee single mum to two young children who are equal parts the greatest joy of her life and the reason she says she checks for grey hairs each morning! Ashlee has used a manual wheelchair for most of her life & knows first-hand just how important it is to know exactly what you are booking in terms of accommodation when you have additional needs.
An adventure girl at heart, Ashlee loves Surfing, Ice Hockey and MTB (Adaptive Mountain Bike Riding). If that’s not enough of a busy schedule, Ashlee is training for her Pilots License for a light aircraft!
In 2014 when Josh was 17, he had an accident on a mountain bike where he ended up breaking his neck at C4, C5 vertebrae and suffered a spinal cord injury. Since his injury, he finished year 12 and began studying atmospheric science at Monash University. Josh has also travelled around the country and in 2018 went on his first overseas trip to America with his girlfriend, Brooke. At the beginning of 2021, Josh proposed to Brooke, and is now lucky enough to call Brooke his fiancé. Josh says “working at Accessible Accommodation gives me the great pleasure of being able to assist people like myself that want to travel and may not realise the number of opportunities available. I know that planning a trip away can be very daunting for someone with a disability and I am excited to help people with their wants and needs in booking their accommodation away”.
Grant, is Kerry’s husband, partner in life and co-founder of The Accessible Group. He assisted Kerry in building the websites and is responsible for the platforms behind all the online content as well as technical support for the team. When not supporting The Accessible Group on weekends, he is a Technical Director for a large multi-national aerospace organisation with almost 40 years of experience in the IT industry. He is a Chartered Engineer and an IT and Human Factors specialist and uses these skills, along with his understanding of accessible traveller’s needs, to ensure an easy user experience.
On his (rare!) days off, he loves classic cars and cruising in his vintage Citroen 2CV.
Shae has worked over 20 years as a receptionist in the healthcare sector where she enjoyed her role in customer service and prides herself in maintaining a high standard of care to all she meets. She has also worked briefly as an NDIS Support Coordinator and is an NDIS Participant herself. Shae has a form of Muscular Dystrophy which has seen a decline in her mobility over the years making the need for accessibility out in the world more prevalent. Shae is passionate about accessibility and inclusion for everyone and believes that going on a holiday should be a joy, not a stress.
Outside of work Shae enjoys spending time with her fiancé and their dog and looks forward to holidaying at one of our pet-friendly, accessible properties in the future.
Jane is a Youth Worker and until recently worked in Independent Secondary Schools in QLD with students and families with disabilities. Jane has lived experience with disability, diagnosed in 2013 with Multiple Sclerosis and is classed as an Assisted Walker when booking accommodation. Jane is an advocate for people on the NDIS and believes that everyone deserves equal opportunities.
Jane has been married for over 30 years and although she wouldn’t choose to have a disability she wouldn’t change a thing. The experiences and people she has met on this part of her journey has been amazing and that includes assisting others with finding accessible accommodation.
Sharron is a mother of three children, her second child is a quadriplegic. She knows how difficult it is to find accessible accommodation to suit her family’s needs.
In 2017 her family brought a house on Phillip Island and spent 6 months renovating it into a luxury accessible holiday house.
Having worked in the travel and tourism industry for many years, Sharron prides herself in providing exceptional customer service. She has undertaken an accessible tourism course, Scope and National Relay Service training.
(Ashlee Lyn) or Lyn as we call her, is a mother of 3 Children, her youngest Daughter suffered a T4 Spinal Cord Injury. Lyn also helps cares for her Mum that suffered from a Stroke in 2014 and understands the need for accessibility. She has also had her own injuries in the past that caused for months at a time unable to walk, long hospital stays and having years of physiotherapy.
2020 after her Daughter obtained a Spinal Cord Injury, she realised the extreme difficulties in finding suitable Accommodation. To be able to travel and still be independent as possible. This why Lyn loves to be able to help and assist people find the right and suitable accommodation, this is very close to her heart and understanding.
Liz is a mum of two and manages our accounts. Liz had family members with Asperger’s Syndrome disability and understands the need for helpful and empathetic service. She studied Education Support to assist children with disabilities and using these skills volunteered in the local Kindergarten and schools. Liz loves to travel and believes everyone should be able to have a holiday with peace of mind.
Together our goal is to ensure that travellers can now be well informed, allowing them to confidently find and book accommodation where they can have an inclusive stay with their family, creating cherished memories.
Between us, Accessible Accommodation offers tech-savvy support and intimate knowledge of digital marketing, and experience managing an accessible holiday rental, as well as travelling with a disability.
These attributes are vital in today’s tourism climate. We have also launched Accessible Experiences.This is an opportunity to be a part of an even more comprehensive resource site.
© 2023 The Accessible Group Pty Ltd trading as Accessible Accommodation
ABN: 72 646 700 487
NB: All information, images and data displayed on this website is property of, or used with permission by, The Accessible Group Pty Ltd T/A Accessible Accommodation (Accessible Accommodation) and cannot be copied without express permission from Accessible Accommodation. In addition, the booking pages for properties listed on Accessible Accommodation may list both accessible and non-accessible rooms. All accessible rooms are indicated in the room title. Accessible Accommodation bears no responsibility for the booking of an incorrect room type.