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Quest’s Exciting Partnership with Accessible Accommodation Paves the Way for Inclusive Tourism
Quest Apartment Hotels, a renowned provider of serviced apartments, has recently forged a valuable partnership with The Accessible Group, signalling their commitment to promoting accessible tourism. This collaboration comes as a response to the growing demand for inclusive travel experiences. By joining forces, Quest and Accessible Accommodation (The Accessible Group) aim to enhance the guest experience and set a new standard for the industry as a whole.
Kerry Williams, the founder of Accessible Accommodation and Accessible Experiences, expressed her delight about the partnership, emphasizing the popularity of Quest Apartment Hotels among the community of travellers with a disability. She commended both Quest’s business executive team and the brand itself for their unwavering commitment to raising the bar in the industry, serving as an example for others to follow.
To solidify this partnership, over 1,200 Quest team members will participate in the Tourism Accommodation Inclusion Training Program. This comprehensive online course, developed in collaboration with Spinal Cord Injuries Australia, spans two to three hours and equips Quest Franchisees and employees with the knowledge and skills to provide exceptional service to guests with diverse accessibility needs.
Anthea Dimitrakopoulos, Quest’s General Manager of Sales and Marketing, expressed her pride in the partnership said: “We’re incredibly proud of our new partnership, and we’re pleased to hear the wonderful feedback from Accessible Accommodation community members who’ve chosen to stay at our locally owned and operated properties because of the attractive combination of accessible rooms at great value in convenient locations.”
In addition to the training program, Kerry Williams will work personally with Quest to provide expertise in incorporating additional accessible design aspects into new builds and retrofitting existing apartments. Kerry’s collaboration ensures that Quest’s accommodations continue to offer effortless stays for all guests. By listening and learning from Accessible Accommodation’s extensive community of 30,000 members, she can make informed recommendations on how to enhance accessibility across the board.
Kerry Williams believes that accessible bathrooms can be elegant and stylish, rather than resembling a hospital environment. As an expert in the field, she offers some simple do’s and don’ts to help accommodations enhance accessibility and improve travel experiences for guests with disabilities:
Quest’s partnership with Accessible Accommodation marks a significant step forward in promoting inclusive tourism, a booming tourism sector. By investing in training and collaborating with accessibility experts, Quest Apartment Hotels have captured an opportunity to deliver exceptional experiences to all guests. Accessible Accommodation aims to create a future where inclusive travel becomes the norm, enriching the lives of travellers with diverse accessibility needs.
NB: All information, images and data displayed on this website is property of, or used with permission by, The Accessible Group Pty Ltd T/A Accessible Accommodation (Accessible Accommodation) and cannot be copied without express permission from Accessible Accommodation. In addition, the booking pages for properties listed on Accessible Accommodation may list both accessible and non-accessible rooms. All accessible rooms are indicated in the room title. Accessible Accommodation bears no responsibility for the booking of an incorrect room type.