# Accessible Accommodation > Accessible Accommodation are award-winning accessible travel specialists > in Australia and New Zealand, serving both travellers with disability and > the tourism industry. We help people with disability and seniors find and > book verified accessible accommodation, and support tourism businesses to > become more inclusive through accreditation, consulting, training and workshops. Primary service regions: Australia and New Zealand. Currency: AUD unless otherwise stated. ## Who we are Accessible Accommodation is operated by The Accessible Group Pty Ltd (ABN: 72 646 700 487), based in Barwon Heads, Victoria, Australia. We are accessible travel specialists — not just an accommodation directory. We serve two audiences: travellers with disability (including seniors) seeking verified accessible places to stay, and tourism industry businesses seeking to improve their accessibility and inclusivity. ## Accessibility types We categorise accommodation across four accessibility types to help travellers find the right fit for their specific needs: Each listing includes over 50 questions and answers covering specific accessibility features, detailed photos (especially bathrooms), and video tours so guests know exactly what to expect on arrival. - **Assisted Walking** — Suitable for walking frame, rollator or cane users who would benefit from some accessible amenities. - **Independent Wheelchair** — Suitable for wheelchair users who can self-transfer to bed, shower and toilet. - **Assisted Wheelchair** — Suitable for guests who are unable to lift themselves and require the assistance of a support person or equipment such as a hoist. - **Sensory Assisted** — Suitable for guests with blindness or low vision, autism spectrum disorder, hearing loss or deafness, or sensory processing disorder. ## Awards and recognition - Australian Tourism Awards — Silver Winner, Excellence in Accessible Tourism (2023) - Victorian Tourism Awards — Gold Winner, Excellence in Accessible Tourism (2023) - Victorian Tourism Awards — Bronze Winner, Excellence in Accessible Tourism (2024) - Telstra Best of Business Awards — Building Communities Finalist (2022, 2023 & 2025) - Travel Weekly — Women in Travel, Entrepreneur of the Year (2023) - Melbourne Awards — Finalist, Access & Inclusion (2024) ## Key pages - [Home](https://www.accessibleaccommodation.com): Accessible travel specialists homepage - [About](https://www.accessibleaccommodation.com/company/about-accessible-accommodation): Who we are and what we do - [Contact](https://www.accessibleaccommodation.com/contact): Phone, chat, email, and contact form - [Search](https://www.accessibleaccommodation.com/search): Search and filter listings by location and access needs - [Services](https://www.accessibleaccommodation.com/services): Full list of services for travellers and the tourism industry - [FAQs for guests](https://www.accessibleaccommodation.com/company/faqs/faqs-for-guests): FAQs for travellers - [FAQs for accommodation operators](https://www.accessibleaccommodation.com/company/faqs/faqs-for-accommodation-operators): FAQs for accommodation owners ## Browse accommodation by region - [All listings](https://www.accessibleaccommodation.com/listing-type/accommodation) - [ACT](https://www.accessibleaccommodation.com/accommodation/act) - [NSW](https://www.accessibleaccommodation.com/accommodation/nsw) - [NT](https://www.accessibleaccommodation.com/accommodation/nt) - [QLD](https://www.accessibleaccommodation.com/accommodation/qld) - [SA](https://www.accessibleaccommodation.com/accommodation/sa) - [TAS](https://www.accessibleaccommodation.com/accommodation/tas) - [VIC](https://www.accessibleaccommodation.com/accommodation/vic) - [WA](https://www.accessibleaccommodation.com/accommodation/wa) - [New Zealand](https://www.accessibleaccommodation.com/accommodation/new-zealand) - [Bali](https://www.accessibleaccommodation.com/accommodation/indonesia/bali) ## Popular regions (AU/NZ) ### ACT - [Canberra](https://www.accessibleaccommodation.com/accommodation/act/canberra) ### NSW - [Blue Mountains](https://www.accessibleaccommodation.com/accommodation/nsw/blue-mountains) - [Central Coast](https://www.accessibleaccommodation.com/accommodation/nsw/central-coast) - [Central NSW](https://www.accessibleaccommodation.com/accommodation/nsw/central-nsw) - [Hunter](https://www.accessibleaccommodation.com/accommodation/nsw/hunter) - [New England North West](https://www.accessibleaccommodation.com/accommodation/nsw/new-england-north-west) - [North Coast](https://www.accessibleaccommodation.com/accommodation/nsw/north-coast) - [Riverina](https://www.accessibleaccommodation.com/accommodation/nsw/riverina) - [Snowy Mountains](https://www.accessibleaccommodation.com/accommodation/nsw/snowy-mountains) - [South Coast](https://www.accessibleaccommodation.com/accommodation/nsw/south-coast) - [Southern Tablelands](https://www.accessibleaccommodation.com/accommodation/nsw/southern-tablelands) - [Sydney](https://www.accessibleaccommodation.com/accommodation/nsw/sydney) - [The Murray](https://www.accessibleaccommodation.com/accommodation/nsw/the-murray) ### NT - [Alice Springs](https://www.accessibleaccommodation.com/accommodation/nt/alice-springs) - [Darwin](https://www.accessibleaccommodation.com/accommodation/nt/darwin) ### QLD - [Brisbane](https://www.accessibleaccommodation.com/accommodation/qld/brisbane) - [Fraser Coast](https://www.accessibleaccommodation.com/accommodation/qld/fraser-coast) - [Gold Coast](https://www.accessibleaccommodation.com/accommodation/qld/gold-coast) - [Mackay](https://www.accessibleaccommodation.com/accommodation/qld/mackay) - [Queensland Country](https://www.accessibleaccommodation.com/accommodation/qld/queensland-country) - [Southern Great Barrier Reef](https://www.accessibleaccommodation.com/accommodation/qld/southern-great-barrier-reef) - [Sunshine Coast](https://www.accessibleaccommodation.com/accommodation/qld/sunshine-coast) - [Tropical North Queensland](https://www.accessibleaccommodation.com/accommodation/qld/tropical-north-queensland) - [Whitsundays](https://www.accessibleaccommodation.com/accommodation/qld/whitsundays) ### SA - [Adelaide](https://www.accessibleaccommodation.com/accommodation/sa/adelaide) - [Clare Valley](https://www.accessibleaccommodation.com/accommodation/sa/clare-valley) - [Eyre Peninsula](https://www.accessibleaccommodation.com/accommodation/sa/eyre-peninsula) - [Fleurieu Peninsula](https://www.accessibleaccommodation.com/accommodation/sa/fleurieu-peninsula) - [Kangaroo Island](https://www.accessibleaccommodation.com/accommodation/sa/kangaroo-island) - [Limestone Coast](https://www.accessibleaccommodation.com/accommodation/sa/limestone-coast) - [Riverland](https://www.accessibleaccommodation.com/accommodation/sa/riverland) ### TAS - [Hobart and the South](https://www.accessibleaccommodation.com/accommodation/tas/hobart-and-the-south) - [Launceston and the North](https://www.accessibleaccommodation.com/accommodation/tas/launceston-and-the-north) ### VIC - [12 Apostles and Hinterland](https://www.accessibleaccommodation.com/accommodation/vic/12-apostles-and-hinterland) - [Ballarat](https://www.accessibleaccommodation.com/accommodation/vic/ballarat) - [Bendigo Loddon](https://www.accessibleaccommodation.com/accommodation/vic/bendigo-loddon) - [Central Murray](https://www.accessibleaccommodation.com/accommodation/vic/central-murray) - [Geelong and the Bellarine](https://www.accessibleaccommodation.com/accommodation/vic/geelong-and-the-bellarine) - [Gippsland](https://www.accessibleaccommodation.com/accommodation/vic/gippsland) - [Grampians](https://www.accessibleaccommodation.com/accommodation/vic/grampians) - [Great Ocean Road](https://www.accessibleaccommodation.com/accommodation/vic/great-ocean-road) - [High Country](https://www.accessibleaccommodation.com/accommodation/vic/high-country) - [Melbourne](https://www.accessibleaccommodation.com/accommodation/vic/melbourne) - [Mornington Peninsula](https://www.accessibleaccommodation.com/accommodation/vic/mornington-peninsula) - [Ovens Murray](https://www.accessibleaccommodation.com/accommodation/vic/ovens-murray) - [Phillip Island and Bass Coast](https://www.accessibleaccommodation.com/accommodation/vic/phillip-island-and-bass-coast) - [South West Victoria](https://www.accessibleaccommodation.com/accommodation/vic/south-west-victoria) - [Sunraysia](https://www.accessibleaccommodation.com/accommodation/vic/sunraysia) - [Yarra Valley and Dandenong Ranges](https://www.accessibleaccommodation.com/accommodation/vic/yarra-valley-and-dandenong-ranges) ### WA - [Australia's Coral Coast](https://www.accessibleaccommodation.com/accommodation/wa/australias-coral-coast) - [Australia's North West](https://www.accessibleaccommodation.com/accommodation/wa/australias-north-west) - [Australia's South West](https://www.accessibleaccommodation.com/accommodation/wa/australias-south-west) - [Avon Valley](https://www.accessibleaccommodation.com/accommodation/wa/avon-valley) - [Perth and Surrounds](https://www.accessibleaccommodation.com/accommodation/wa/perth-and-surrounds) ### New Zealand - [North Island](https://www.accessibleaccommodation.com/accommodation/new-zealand/north-island) - [South Island](https://www.accessibleaccommodation.com/accommodation/new-zealand/south-island) ## Deals and gift cards - [Special offers](https://www.accessibleaccommodation.com/special-offers): Current deals - [Gift cards](https://www.accessibleaccommodation.com/company/gift-cards): Buy a gift card for future bookings ## Services for guests - [Accommodation booking service](https://www.accessibleaccommodation.com/services/accommodation-booking-service): We find and book accommodation based on access needs ## Services for industry - [Accessible Tourism Accreditation Program](https://www.accessibleaccommodation.com/services/accessible-tourism-accreditation-program): Accreditation for accommodation providers - [Accessibility consulting](https://www.accessibleaccommodation.com/services/accessibility-consulting-service): Consulting for accommodation owners/operators - [Tourism industry workshops](https://www.accessibleaccommodation.com/services/tourism-industry-workshops): Workshops and seminars - [Tourism inclusion training](https://www.accessibleaccommodation.com/services/tourism-inclusion-training): Training for tourism teams ## Before you book - [Booking terms & conditions](https://www.accessibleaccommodation.com/booking-terms-conditions): Terms for bookings made through Accessible Accommodation - [Gift card terms & conditions](https://www.accessibleaccommodation.com/gift-card-terms-conditions): Terms for gift cards purchased through Accessible Accommodation ## More information - [Information for guests](https://www.accessibleaccommodation.com/company/information-for-guests): Accessibility rating explained and why to book through us - [Information for accommodation owners](https://www.accessibleaccommodation.com/company/business-owner-info): Listing, accreditation, and working with us - [Partners](https://www.accessibleaccommodation.com/company/our-partners): Partner organisations ## Policies - [Privacy policy](https://www.accessibleaccommodation.com/privacy) - [Cookie policy](https://www.accessibleaccommodation.com/cookie-policy-au) - [Accessibility statement](https://www.accessibleaccommodation.com/accessibility-statement) - [Site map](https://www.accessibleaccommodation.com/sitemap) ## Optional - [Blog](https://www.accessibleaccommodation.com/company/accessible-blog): Travel inspiration, tips and industry news - [Newsletter](https://www.accessibleaccommodation.com/company/newsletter-subscription): Subscribe for deals and updates